Hey all, I'm Aakash Garg

I am a passionate and results-oriented technical support engineer with a strong background in Magento 2.0, Linux, MySQL, APIs, and GraphQL. In my current role at GlobalLogic India, I successfully diagnosed and resolved critical bugs reported by customers, leading to a 20% reduction in support tickets. I am also a skilled developer with experience in HTML/CSS, JavaScript, Angular JS, and Java. I am confident that I can be a valuable asset to your team. I am also working as Manager at Saraj Foundation (NGO) and having experience in operating various Events.

Contact me

See my resume

What I do

A PASSIONATE FULL STACK SOFTWARE DEVELOPER WITH EXPERIENCE DESIGNING AND DEVELOPING APPLICATIONS.

HTML
CSS
JavaScript
Angular
React JS
npm
Java
MySql Database
Adobe Commerce

Develop highly interactive Front end / User Interfaces for your Web Application

Integration with databases like MySQL, SQLite

Devloping new application using various frameworks like Angular, React, SpringBoot, Hibernate, etc.

Hand-on experience with version control tools like git and GitHub

Designing templates for logos, banners, posters and much more

Proficiency

Frontend / Design (HTML/CSS, JavaScript Frameworks)

Backend (Linux, MySQL, APIs)

Programming (JAVA, C++)

Communication

Education

Amity University

Bachelor of Technology in Computer Science

August 2018 - July 2022

Organized various culture events in the university

Led a team of volunteers in planning and executing the event
Collaborated effectively with a team to ensure smooth event execution.
Identified and resolved logistical challenges during the event.

DAV CENTENARY PUBLIC SCHOOL

12th Science

April 2017 - May 2018

Activities: Team Leader of NSS camps organized in school

Experiences

Technical Support Engineer

July 2023 - Present

Magento 2.0, Linux, MySQL, APIs, GraphQL

Troubleshooting complex issues : Diagnosed and resolved critical bugs reported by customers, leading to a 20% reduction in support tickets.
Subject Matter Expertise : Become trusted resources within the support team, acting as go-to people for resolving intricate product inquiries and providing guidance to other support members.
Handling escalated cases : Collaborated with engineering teams to identify the root cause of product bugs and develop solutions.

Associate Software Engineer

July 2022 - July 2023

HTML/CSS, JavaScript, Angular JS, API, MySQL, GIT

Working with Highcharts library and angular material libraries in an Angular framework application
Working on graphical data and using those statistics for presenting it to UI.
Taking data from APIs, processing it, and showing the result to frontend
Using Bootstrap for built an informative and interactive UI

Administrator

Feb 2020 – Present

I am currently working as a leader of almost all the teams like Graphic designers team, Digital Marketing team, etc.

Projects

SOME PROJECTS THAT I HAVE MADE FOR PERSONAL USE AS A PART OF TRAINNING

Basic Banking System

I have built a Basic Banking Web app using Flask as a framework, SQLite3 as a database, and Bootstrap as a UI framework. The flow of the web app is Home Page > View all Customers > Select and View one Customer > Transfer Money > Select Customer to transfer to > View all Customers.

Working AppGit Repository

React Text Utils

I have created a dynamic and efficient Text utils application using React as a framework. User can do all the day-to-day works such as Lowercase, Uppercase, etc in very less time and kids can play with this. I have used Netlify as a hosting server. Through this project, I have showcase my skills in Frontend.

Working AppGit Repository

Employee Management System

I have built an Employee Management System using Angular as a framework, JSON server as a static database, bootstrap for a UI design. The flow of the application is Home Page > Dashboard > Top 10 Employees > View all the Employees

Git Repository

Achievements And Certifications

Achievements, Certifications, Award Letters and Some Cool Stuff that I have done !

React with Testing

Successfully completed the full stack MEAN Course with React Testing Library and Jest.

Learned about MEAN stack with practical
Learned about React-testing library (RTL) and uses of JEST in testing.

Click Here for MEANClick Here for RTL

Angular

Successfully completed the Angular Web Framework from stratch to Advance. I have also make a project based on Angular

Learned about the Angular Framework and uses of the same
Learned about CRUD operation using serives in Angular with practical

Click here

Spring Boot 3, Spring 6 & Hibernate for Beginners

Successfully completed the Spring Boot 3, Spring 6 & Hibernate for Beginners

Learned about using Spring in backend using JAVA as a language
Bulit a backend application that is connected with MySQL performing CRUD operations using JPA/Hibernate.
Bulit a restful-API application performing CRUD operations.

Click Here

Foundations of User Experience (UX) Design

Successfully completed the Foundation of UX design and Learned many things like Design spirit, importance of user, etc.